FAQ
What operating systems does VPN work with?
VPN works great on the following operating systems:
- Android: version 5 and newer
Are there any additional restrictions on using the service?
Yes. Our service prohibits the use of torrent trackers.
The best way is to download the torrent file via VPN, then turn off the VPN and launch the torrent client.
VPN doesn't work for me. Can I get my money back?
Yes, if you can't connect, we'll refund your money. First, contact technical support - we have real people who can help you solve the problem.
VPN stopped working. Why?
If your VPN suddenly stopped working, there may be several reasons.
- Make sure your internet connection is stable and working properly.
- If your internet connection is fine, try opening the application manager and restarting the VPN. Close the app completely to make sure it is not running in the background, and then launch it again.
- If the previous two steps did not bring any results, try completely deleting the app from your device, then redownloading and installing it from the official source. This often helps to eliminate possible glitches and restore the correct operation of the program.
- If even reinstalling the app did not solve the problem, it may be due to technical difficulties on our end. In this case, if you cannot identify and fix the cause of the problem yourself, please contact our support service. Our specialists are ready to help at any time and sort out the situation.